Contact Us
We'd love to hear from you. Our team is here to help with order questions, product support and anything else in between.
For immediate assistance, please reach out to our Consumer Care team by phone at 1-800-654-8483 during our operating hours of 7am-6pm CST Monday through Friday.
(Please note - you will be getting in touch with Strauto's parent company "Jasco Products.")
Order Support
- Get the status of an order
- Update or modify an order
- Cancel an order
- Returns and refunds
Sales Support hours are Monday - Friday, 8:00am - 5:00pm (CST).
Toll Free: (800) 654-8483
Product support
- Assistance with product-specific questions
- Get help with programming or wiring products
- Warranties, claims and replacements
Contact our Consumer Care team Monday - Friday, 7:00am - 6:00pm (CST).
Toll Free: (800) 654-8483
Spanish/Español: Option 9
Returns
Items purchased through our website are eligible for return within 30 days of order placement. All clearance items are final sale and cannot be returned.
Have an Strauto product from a local retail store? If beyond retailer's return policy date, but still within the product warranty, call our Consumer Care Team at 1-800-654-8483